Trade information

All trades made through this website are between the customer and

Bythewine ApS
Tuborg Bakkedrag 22
2900 Hellerup
CVR No. 41198974

 

Order Confirmation / Invoice

All orders are automatically confirmed (by e-mail) and you will receive an e-mail within 24 hours on working days, in case there are any problems with delivery (order / sold out items).

 

Payment

We accept the following payment cards: VISA and MasterCard.

Bythewine uses for payment nets, a gateway with 20 years of experience with secure payments.

All prices include moms.

 

Pick up for free

Orders from bythewine.dk can be picked up from our address in Tuborg Bakkedrag 22, 2900 Hellerup, from 12:00 to 17:00 on Tuesday and Thursday, with no extra cost. If you choose pick up, you will receive an email confirming this.

 

Delivery

We ship with Postnord and you can choose a) MyPack collect, b) Mypack Home and for companies PostNord Parcel.

We ship only in Denmark (Danish addresses, excluding Greenland and the Faroe Islands).

Our products are securely packaged and delivered to the carrier as soon as possible.

Please note that longer delivery times may occur during busy periods such as Christmas.

 

Freight

Shipping rates are included in our system and you will always be informed of the freight before you order. You will never pay more than the system calculated.

 

Complaints

If you experience errors or defects in the goods you have purchased from Bythewine, or you are not satisfied for any other reason, please contact us by email, within 3 days after receiving our shipment.

 

Returns

In the case of agreement to return the goods, please send them to:

c/o Evagelia Tzekou
Bythewine ApS
Tuborg Bakkedrag 22
2900 Hellerup
Denmark

 

Cancellation

There is no right of withdrawal on the purchase of Wine, cf. the Consumer Agreement Act § 17, STK 1, JF. § 9

 

Privacy Policy

For an order to be completed, the customer must provide the name, address, telephone number and e-mail address. The information is used to process the order.

Bythewine ApS never sells or transfers customer information to third parties, and Bythewine ApS does not make such information available to third parties.

Bythewine ApS does not store the customer’s credit card information.

In connection with the use of www.bythewine.dk, cookies are stored on the customer’s PC, in connection with the system being able to remember the customer’s username and password.

 

Force Majeure

Bythewine ApS is not responsible for any delay or in case of a force majeure, for example in the event of a strike, accident or unforeseen circumstances at Bythewine ApS or at Bythewine’s suppliers or carriers. In such cases, fulfillment of the order and any other duties are postponed until this can be done without hindrance.

 

Children and teenagers under 18 years

You must be over 18 years to shop at bythewine.dk